Satisfied customers are our best accomplishments!
Satisfied customers are our best accomplishments!
We partner with you
to make your housing dreams come true.
Partner/Mortgage Consultant
NMLS#: 91138
Direct: (662) 823-3901
kmcneal@gumtreemortgage.com
Partner/Mortgage Consultant
NMLS#: 91137
Direct: (662) 823-3902
jshirley@gumtreemortgage.com
Sr Vice President of Operations/Mortgage Consultant
NMLS#: 91370
Direct: (662) 823-3904
ecole@gumtreemortgage.com
Mortgage Consultant
NMLS#: 1415554
Direct: (662) 823-3908
abrock@gumtreemortgage.com
Mortgage Consultant
NMLS#: 86405
Direct: (662) 823-3914
nturner@gumtreemortgage.com
Mortgage Consultant
NMLS#: 1680258
Direct: (662) 823-3916
cbrown@gumtreemortgage.com
Loan Officer Assistant
NMLS#: 2382771
Direct: (662) 823-3911
pmcneal@gumtreemortgage.com
Loan Officer Assistant
NMLS#: 2382773
Direct: (662) 823-3917
jacob@gumtreemortgage.com
Post Closing Processor
p: (662) 823-3915
Loan Processor
p: (662) 823-3913
Closing Processor
p: (662) 823-3918
Loan Processor
p: (662) 823-3925
Loan Processor
p: (662) 692-1902
Gum Tree Mortgage is currently expanding our operations. We are interested in expanding our capacity to provide mortgage loans to home buyers, and we are looking for an experienced Mortgage Loan Consultant to join our team. The successful applicant will be responsible for originating new mortgage loan business by working with Realtors, Builders, past clients, and other referral partners. We encourage all who are qualified and want to work with a dynamic and highly productive team to apply.
LEARN MOREGum Tree Mortgage is currently expanding our operations. We are interested in expanding our capacity to provide mortgage loans to home buyers, and we are looking for an experienced Mortgage Loan Processor to join our team. The successful applicant will be responsible for accurately managing residential loan documentation through our established systems, and reviewing it to ensure it is completed in full and complies with current lending regulations and policies. We encourage all who are qualified and want to work with a dynamic and highly productive team to apply.
LEARN MORE
Post Closing Processor
p: (662) 823-3915
hoverstreet@gumtreemortgage.com
I have been a part of this team for over 10 years and have performed many roles here at Gum Tree Mortgage. With over 20 years of experience in customer care I have what it takes to provide you with great service. Our satisfied customers are our greatest success and I would like the opportunity to make your home closing experience pleasant and simple. I take great pride in my attributions to Gum Tree Mortgage and my community. I am an active supporter and volunteer in local school and community projects. Reading, growing spiritually, creating art, and watching movies or plays with my children are my favorite personal joys. I am a native of New Albany and now reside in Tupelo with my husband and three daughters.
Loan Processor
p: (662) 823-3913
pgregory@gumtreemortgage.com
I have been with Gum Tree Mortgage for over 3 years with customer service experience of over 10 years. Along with my experience and a positive "can do" attitude I am able to help carry loans through the mortgage process as quickly and effienctly as possible. I strive to make each customer's experience pleasantly seamless whether building, buying or refinancing their home. I am a graduate of Mississippi State University with a degree in Business Administration. I am a New Albany native and reside there with my husband and two children. In my free time I enjoy spending time with my family and being outdoors.
Closing Processor
p: (662) 823-3918
jhanible@gumtreemortgage.com
Gum Tree Mortgage is more than a business; we are family and look forward to helping you with your home buying needs. Our Loan Officers and Support staff are readily available to answer questions and give you a pleasant professional experience of what would normally seem to be worrisome. With Gum Tree Mortgage at your side we may be able to help you achieve what competitors have said was impossible. I have been with Gum Tree Mortgage, LLC - Tupelo branch since 2016 and have witnessed first hand Gum Tree Mortgage give hope to clients. Personally, having over 12 years of banking and finance experience, and serving as one of two Closing Processors it's fulfilling helping clients with their dreams of homeownership or refinancing. I am a Tupelo native and now reside in Saltillo with my husband and children. I am actively involved in church and church youth programs. Any free time is spent with family and friends.
Loan Processor
p: (662) 823-3925
lpatterson@gumtreemortgage.com
I'm here to help and I have over 14 years of experience in customer service with 7 of those in banking and finance. My goal every day is to help customers navigate the lending process so that they arrive at their closing with confidence and a clear understanding. I am a native of Pontotoc, MS where I reside with my husband and 2 daughters. A proud graduate of Blue Mountain College with a Bachelor of Arts in Biblical studies. In my free time, I enjoy working puzzles, reading, and working in our garden. I also enjoy spending time with my family traveling.
Loan Processor
p: (662) 692-1902
bcooper@gumtreemortgage.com
I have been with Gum Tree Mortgage since 2015 as a Mortgage Loan Processor. Before joining Gum Tree Mortgage, I worked at AT&T for over fifteen years. I bring years of exceptional customer service experience and a commitment to going the extra mile for our customers. I am a graduate of The University of Mississippi with a Bachelor of Business Administration. I am a native of Union County, where I live with my husband and three children. In my free time, I can be found cheering on my kids at their sporting events. I would love the opportunity to make your home-buying experience seamless and efficient. We are where your dreams can become reality in buying or building your dream home.
I’ve been looking for a home about a year or so. And Neely was there for every question and concern and EVERY worry. She’s great! Thank you sm!!
Amazing to work with
Jim was amazing to work with when it came to buying our first home. He was extremely knowledgeable, reliable, and communicative. He truly went above and beyond in helping us make our dream a reality.
I was referred to Neely by some of my close friends and I was nervous at first but Neely made everything easy and simple and kept me up to date on emails and finances. This was our first time dealing with a mortgage company and I would gladly recommend Neely to anyone looking to buy a home. The level of “taking care of the customer” is unmatched!! Neely and Lori handled EVERYTHING without complaints, even when I didn’t know how to retrieve certain information. Thank you so much Neely, Lori, and Gumtree Mortgage Team!!!
Jim Shirley and Jacob Shirley were very professional in handling our mortgage. They kept us informed of every process that was involved. One of their best strengths in my opinion was answering the phone when I would call with a question about anything and explain it in detail in a way it could be understood. I would highly recommend Jim or Jacob Shirley to anyone seeking a mortgage, especially if you don’t completely understand all the aspects of getting a mortgage. Thiese guys make it simple….My wife and I are very pleased we got to know them.
She made buying my first house a very pleasant experience.
Ashley went way above and beyond in order to make the financing work.
The level of communication I received was exemplary. Gumtree guided me through every step of the process and answered every question I had in a very timely manner. The process was quick and very efficient.
Great expertise, timely feedback, and a smooth mortgage process
Eric was on top of everything. He was also great at communicating with us and always there to answer any questions we had. Definitely a great experience!
Ashley made buying my first home so simple and easy!! Everyone told me buying homes is a nightmare, but my case was extremely different. I’m very thankful I was pointed in her direction.
The people were awesome and knowledgeable
Neely and her team were AMAZING! Any questions or recommendations I asked for were answered quickly. As a first time homebuyer, the process was daunting, but she was able to educate me without making me feel less than. She was truly amazing and I would recommend her to anyone!
Neely is so very knowledgeable in what she does and walked us (as smooth as possible) through this unfamiliar territory.
Ashley went above and beyond to make everything as easy as it could be. She got back to me in a timely manner and done a perfect job at explaining everything to us when we had questions.
Neely handled everything perfectly. I didn't have to worry one bit about anything that was going on. She had great response time and always kept us up to date about everything.
Ashley was great throughout the entire process. She kept me informed, and always made sure things were done in a timely manner. I would recommend her to anyone, and will definitely be using her again in the future.
Everyone I spoke to was very helpful and made the whole process easy.
She listened to everything I had to say. Explained everything in great detail. Helped everything run smoothly.
Jim is a stickler for every detail of pre-close and closing tasks. He always kept me focused on what was due next and we were able to close on a great home that I am enjoying so much! Thanks Jim
As a first time home buyer, I have heard horror stories of mortgage lenders and the buying process but Eric was absolutely wonderful to work with. He was super responsive in both email and phone, very knowledgeable, and answered any and all questions I had. I can not recommend him enough to anyone.
Neely Turner and her team.
Worked diligently to ensure the VA loan process went smoothly and communicated frequently with our realtor.
As a first time home buyer, Neely was very informative and explained the process to me with ease. She was very responsive when I had questions and didn't keep me waiting. Her responsiveness, professionalism, knowledge, and years of experience quelled my anxiety about purchasing my first home
Jim made the process so easy, shockingly easy. I am so grateful for his help and guidance along the way. The southern accent is the icing on the cake!
Ashley was amazing and answered every question I had. She made my home buying experience a lot less stressful! I would recommend her to anybody!
Always going above and beyond for us
Ashley was always informative and available to communicate and answer questions we had. As first time buyers there was quite a bit of "unknown", but Ashley answered all of our questions clearly and concisely and in a timely manner. She did a great job explaining what we can expect at the time and what to expect in the near future. Thank you Ashley, Lori and the entire Gumtree Mortgage team for helping a dream come true for my family and I.
Smooth and easy experience.
Jimmy was extremely helpful and answered all of our questions!! Being a first time homebuyer everything was new to us and a little overwhelming, but jimmy and his team where there to answer all of our questions and went above and beyond to ensure that we felt like we were making the right decisions. I couldn’t say enough good things about Gum tree mortgage and highland recommend them and their team!!!
Wonderful communication and very fun to work with!
The communication and the time you took to explain the process to us. Just knowing that you were trying to get us the best deal and outcome was very much appreciated.
Neely was very informative and answered any questions I had. She was very easy to get in touch with and checked in frequently. I felt that she really cared about getting us the best rates possible.
Everything from communication, informative, patience, and very helpful with the whole process. I was so happy to even get a gift at the closing as a surprise and blessing. ?
..........
Eric was very helpful and patient with us as first time buyers
Took to long
Eric was very patient and kind any question I had he answered them their was never a time that I couldn’t ask him something he’s the best at what he does!!
Neely helped us get through our first building experience and walked us through every single step.
She communicated well by helping me understand everything throughout the entire process! She always happy to help me.
Gum Tree made everything easy and convenient for us.
Great communication, easy to work with, felt like they wanted to help
Jim was very informative and easy to work with. No complaints at all!
He was really good.
Eric is a pro and gets things done. You can count on him.
Neely makes buying a home so much easier and makes things a lot less stressful. She is very patient and understanding and was always available to answer any questions or concerns I had. I’ve used Neely twice and my daughter also went through her . I recommend anyone buying a home to go through Neely!
Neely worked so diligently to get me approved. She kept me informed on the process and answered my millions of questions! She is amazing.
Very knowledgeable & accessible.
Ashley was professional and super sweet. She was so so helpful and definitely knows her stuff! She helped make sure I was prepared and gave solid advice on multiple aspects of the home buying process and never made me feel silly for my multitude of questions. As a first time buyer, I would DEFINITELY recommend working with Ashley.
Kept me informed very well
Neely was so easy to keep in touch with. It did not matter what time it was she was very easy to talk with. I would highly recommend Neely to anybody needing help with a mortgage.
Neely was very clear with everything and all communication was amazing! She got back with me so quick on any questions I had. Highly recommend!!
All of y'all wur Nice explained everything well y'all were just great to work with and thanks for everything
Christina answered any questions and concerns we had. She was there to help throughout the entire process.
Kenneth and his team were so helpful in the home buying process. He was always willing to help and explain the process. Kenneth is extremely knowledgeable in his field and goes above and beyond to make sure everything is correct.
Very easy to work with and very informational. Excellent job at putting stuff into lame man terms to understand!
Neely was professional, wonderful, gracious and VERY timely with everything she needed from us! She took all the stress off us! She answered every text, phone call or email that we sent to her! Neely truly is the BEST at what she does and we will gladly recommend her to everyone we come in contact with!
As first time home buyers who bought a house with no realtor involved, Neely walked us thru the entire process and made it seem easy!!
We were first time home buyers who had no idea what to do or expect and Neely explained everything and made it as easy as possible!!
Helping make my process seamless, although I was a few states away.
Neely and her team where so helpful for us buying our first home. They always explained everything and answered any questions we had. Would 100% recommend her to anyone!
The entire process from start to finish seemed daunting as a first time buyer. But Neely and her team went above and beyond!
NEELY TREATY US LIKE WE WERE FAMILY. AND IF I HAD SOMETHING I DIDN'T UNDERSTAND SHE EXPLAINED IT VERY WELL.
It was very easy working with Jacob and Jim!! Y’all made the process non nerve racking for me and you answered all my stupid questions I would ask!!!
Great service!
Whenever I asked questions I would receive very quick and helpful responses from Ashley. I believe she worked quite effectively and efficiently to make this process as smooth as possible.
Service was easy. Ashley kept me updated and informed on everything. She explained everything so that I could understand. Would definitely recommend
He is a very nice guy who was easy to work with and made sure I knew exactly what to expect during the entire process
Everything was done in a timely manner and was very organized and easy.
Ashley was nothing but sweet and attentive from day one. She asked about our wants and needs and made everything happen with ease and in such a timely manner. She made the whole process as less stressful as I’ve ever seen. She’s truly great at what she does.
Neely went above and beyond for us!
Mrs. Neely made the process of getting all of our information all the way to the end at closing a very very pleasant experience!! i would recommend her to anyone!! she's the best :)
Neely was very informative from the day we first started working with her. She explained every step of the process to us and made sure we understood what was going on at all times. Smooth is the perfect word to describe the mortgage process once we started working with Neely. I would recommend her to anyone looking to finance a home.
customer service
The customer service was great, they worked quickly and efficiently on my loan. They kept me up to date on the process. Great job!!
Jim made everything work smoothly. He was always available and walked us through any questions we have. Highly recommend!
Neely helped us and stayed in touch with us almost every day
Ashley was extremely helpful in answering all of our questions. The whole process with Ashley was fast and easy! Highly recommend and would definately use her again in the future if needed!
No nonsense
Excellent service very kind
Ashley was very respectful and quick to respond, she represents the company very well!
Neely was there to answer any questions and made everything so clear. And went above and beyond to make everything happen.
It took me 7 months to get my mortgage and cost me more money for to bad advice and bad time management.
The whole process was easy, smooth and super fast! Very pleased!
Jim was very insightful and gave good advice. He was always quick to respond when needed. He followed up with me throughout the entire lending process. Very friendly and personable.
The team made it a super easy & smooth process!
The communication and care that was shown!
Was a very easy process with Gum Tree! Ashley Brock was the best! Thank you all so much! James McCormick.
Anytime I had a question no matter what time it was Mrs. Neely was very quick to respond. She took care of all my needs.
It was very simple and straightforward. Overall it was a great experience.
Kenneth communicates clearly and quickly. He is transparent and up front about what can and can't be done. I couldn't think of a better person to do business with. We will continue to use him exclusively as long as we buy homes.
The staff was very helpful and friendly throughout the entire process.
Hey Jim, just wanted to say that we appreciated yours and Patience attentiveness and being helpful through the entire process. It was great help to be able to reach out when we needed questions answered and your explanations were great. So thank you!
Ashley was extremely helpful and prompt and kept me informed every step of the way. She was awesome to work with!
Ease of contact and quick replies
Eric kept us informed throughout the process. He was kind and listened. He answered our questions without making me feel ignorant. We had a great experience!!
Ashley was available and helpful. She was patient and never made us feel like we were stupid for not knowing certain things. She was willing to work with us to make sure that we got the house we wanted and we could not be more thankful for her and her advice and help!
Very professional and helpful. Explained everything in detail and kept us informed throughout the process.
We felt very supported by Ashley throughout the whole process. She was great with communicating, being personable, and went above and beyond by running the numbers multiple ways to ensure we made the best financial decision for our situation.
I had an absolutely fantastic experience with Ashley from Gum Tree Mortgage. What stood out to me the most was her exceptional attention to detail and dedication to finding the best mortgage options tailored to my needs. She patiently answered all my questions and guided me through the entire process with a high level of professionalism. Ashley's prompt communication and willingness to go the extra mile truly made my experience great. I felt supported and well-informed at every step, and I couldn't be happier with the outcome she helped me achieve. Thank you, Ashley, for your outstanding service and for making my mortgage journey a smooth and positive one!
She is a great loan officer and was always available to answer any questions.
Neely was very knowledgeable about resources and the buying process.
overall communication
Overall it was a great experience
Jim was very helpful in the process and did a great job explaining everything and being totally transparent. He helped us a great deal.
Everyone that was involved was beyond helpful and friendly!
Jim and his staff were awesome. Our closing was tricky - but they got us to the finish line. Grateful for the advice and thoughtful insights. We will recommend Jim to our network of friends and family!
Jim is professional and responsive. In order to get a property in Bozeman, MT, many times I would have to make an offer on weekends. Jim was able to give me a preapproval letter within an hour even on those weekend days, which was critical for me to be able to get a home in the end.
Clear communication
He was always available to answer questions. What we didn’t know was at the beginning when he was communicating with us, he was on vacation. I don’t know anyone that would have responded to work on vacation.
Very helpful, always available to answer any of our many questions. Pleasant and professional.
I am a first time home buyer and Jim and Jacob Shirley have helped me tremendously with the process. They didn’t mind me calling at any time and most of the time with a stupid question but they still answered it and helped me when I needed it. I would recommend them to anyone who is looking to purchase a house.
Getting back with us all the with a super fast response!
Ashley Brock made the process very easy and explained everything that I did not understand. I have already referred her to one of my coworkers due to the great experience I had with her
Always answering every question we had
Excellent knowledge and advice and quick responses. Great team of people.
He was informative and communicative. He gave great advice and explanations for my options and worked well to keep me within my budget. He checked in at reasonable times without being overbearing.
The knowledge, advice,friendliness and patience were all extremely helpful and important to me. Mrs. Neely and her team turned the process into a smooth running joy instead of the nightmare it could have been. I can't thank all of the people involved enough.
Christina was very helpful And concerned; she made this process very easy and understanding!
Everything went smoothly
Eric was great to work with and guided me through a lot of issues at the end but we got it done. I appreciate your help with our purchase Eric.
Neely is great!
Neely Turner was great! As a first time home buyer she explained everything to me in detail. She very patient with me throughout the process and always available for me to ask any questions and responded within a timely manner.
Neely was very professional and patient, taking the time to answer all my questions and explain everything as this was my first home buying experience.
Neely is always quick to respond and provide any advice or answer any questions very quickly! She was a pleasure to work with!
Thank you, Kenneth, for your assistance throughout the loan process! Kenneth McNeal made everything so easy and went above and beyond to get the loan closed! He was very responsive, knowledgeable, and reliable from beginning to end!
Neely was always there to answer any of my questions. She called and informed me with every detail what was going on and helped me in any way possible!
Excellent communication! Took care of us very well!
Great communication and a pleasure to work with.
Neely is so easy to communicate with and makes sure you understand the loan process.
Great communication very positive attitude
On top of things! Always getting things completed. Good communication and pleasant to talk with.
Very communicative and available when needed. He was very helpful throughout the whole process.
Straight forwardness
Eric was very professional and his partner Susan was also amazing. They both made the buying experience easy!!!
Jim is very efficient, dedicated, and quick to put together a complete picture to set expectations properly.
Easily accessible and prompt
Eric was a great help and answered any questions I had very quickly! He was fantastic.
Neely is very knowledgeable and helpful. She stayed in contact with me and guided me through the entire process! Thank you!
Eric was great and made our house purchase smooth and stress free.
Ashley made everything so easy, and seamless! I would absolutely be a return customer and send anyone I know her way!
He helped me in every way to find my forever home
Ashley Brock has always been a great person to work with and this is the third house she has helped me finance! She is there when you need her and makes magic happen! I will always appreciate what she has done for me and my wife!
Neely was very patient, informative, and professional. She was quick to respond to anything we needed help with. She was sure to work her hardest to make everything as great as she possibly could for my family.
Neely was always ready to help any any questions we had. She is very professional, kind, and knowledgeable. This is our second time using her and she always does a wonderful job!
Neely had amazing communication and kept me in the loop about everything that was going on. She helped me understand the process better since this was my first home purchase.
Ms. Nelly take the time to make sure all the information is give and understood. She also makes sure you are comfortable and helps you nonstop throughout the whole process.
Neely did everything she could to help up get a loan. She was always available to answer questions.
Neely was beyond exceptional with the help she provided and patience she had with us. She is professional and courteous, knowledgeable in her field of expertise. I could not have chosen a better mortgage professional to work with.
Courtesy, kindness, professionalism and quick responses. She and her team are the absolute best in the business. Everyone deserves a raise in pay.
It was great working with Ashley and closing on our home.
Communication was on point. They were fast and efficient with all aspects of the loan process.
Everything! Nice people! Very helpful! Fast process!
Everyone was highly amazing to work with and the entire process was extremely efficient (provided I did my part too and gave them all the necessary information). I was also kept in the loop for every step. I will definitely be using GumTree again in the future! Thank you for everything!
Neely delivered answers and great customer service with a quickness that's hard to find these days. Thank You, Neely!
She stuck by me through it. Every time I had questions she explained. She’s the best!
The Best in the Mortgage Business!
Eric, Susan, and every other worker who worked on my loan were absolutely amazing! They were so helpful and understanding. Every problem that arose was taken care of swiftly. I was told not to worry about anything that they would worry for me and handle it! Anytime I called, I always got an answer or a call back not long after I called even if they weren’t in the office! I can’t thank them enough for everything they did for me and my family!
We loved working with Neely. She was so responsive to our questions and concerns. She worked very hard for us to get us the best interest rate possible. She treated us like we were friends instead of clients making us feel so much more at ease. We trust her completely and would recommend her to everyone!
Neely was very timely on every response and if she says she will get something done she will. Enjoyed working with her very much
Neely was very helpful in navigating the process of home mortgage loans. She kept me informed step by step and worked hard to get the approval.
Everyone was so nice and helpful, answered all my questions and kept me informed of each step.
Everything went smooth as possible.
Ashley made the house buying process efficient and seamless for me. She was great to work with, and she kept my wants and needs as top priority throughout the entire process.
This is our fourth time financing with Jim, and to put it simply Jim and his team are amazing!!!! Buying a house is always stressful! Jim went above and beyond looking after us through the entire process. We are very fortunate to have found Jim 6 years ago, and we would never consider going with anyone else.
I guess it's just part of the process
Quickness, communication, and the hard work put in to make our loan go through.
Neely was so kind and caring and did everything to get us in our new house she worked with us stayed on top of everything she does a great job
She went above and beyond to help us and she treated us like family
Ashley was great to keep us informed throughout the whole process and worked quick to ensure we got the house we wanted.
Neely was very informative and easy to work with. She always kept me updated on what to expect and even walked me through a couple of things that I didn’t understand. I would recommend her to anyone!
Ashley took care of everything, communicated very well. Great job
Neely and the lady’s are wonderful! I can not speak highly enough of them. They worked very diligently and treated us like we were their own.
First time buyer, very easy experience. 10/10 will recommend to anyone in the market to buy a house.
Excellent service!! Always willing to help
Kenneth went above and beyond to get loan closed , and make purchase, flow thru to get purchase complete. Thanks
Ashley was quick to answer any question I had. She helped make my first time buying a home as easy and smooth as possible.
Our process had a lot hoops to climb through but Kenny and his staff was excellent in helping us navigate everything!
This second time we’ve used Jim for home mortgage. He was very helpful and detailed through the whole process. Would definitely recommend to anyone getting an mortgage.
Since we live in California and buying a house for my son long distance, we were not sure what to expect. But working with Ashley was great! She made everything so easy for us, answered all our questions and made the transaction pleasant for us! We highly recommend Ashley to anybody needing a mortgage. Thank you so much for all your help!
Jim Shirley and Patience were great communicating eveything we needed to know (and what documents we needed to provide) in order for our home to close timely. We felt like they looked after our best interests and were always available to answer any questions. We appreciated Jim's counsel throughout the buying process. Highly recommend!
Jim always answered my emails and calls. He was always able to provide information needed and provide advice for our credit scores and escrow.
Pleasure working with neely. Will work with her again and again
Neely was always available for my questions and always gave the advice that was best for me-even if it probably would’ve been easier for her not to in some instances.
Neely turner helped me from start to finish. My consultant, Neely Turner, went above and beyond to answer every question, and advise me in every step of my first home buying experience. I always remember the efforts and good hearted relationship that her and her team showed me. I will return to Neely Turner in the future, and will suggest Gumtree mortgage for all my future home needs. Forever grateful for all the efforts!
Jim always was prompt in communication, helpful in clarifying our loan details and helpful in processing what we needed.
Jim is a true professional and a pleasure to work with. He is a great teacher and was happy to walk us through the process and context. I also greatly appreciate his attention to detail.
Neely was great with communications, not over communicating (which we love). She got answers when we needed them, advised us on what the next steps should be and met with us at the closing so we could put a name with a face. Overall, she is great! Would highly recommend her!!!
Neely Turner made the experience effortless and smooth. If we buy another house we will be using Neely again.
Being 21, I didn’t think it was possible to purchase a home, especially with a few years of credit history. Jim and Patience went above and beyond! They were able to take all of my information over the phone, and we heard back about our approval within a few days! Jim wrote several pre-approval letters for us, answered within a few minutes of emailing back and fourth and even replied over the weekend. We are beyond excited to finally be home owners! I highly recommend Jim and patience at Gumtree Mortgage! If you’re looking for fast replies, amazing customer service and someone who is willing to walk you through every possible question you may have, Gumtree is the way to go! Thank you all for your help through this process! We appreciate you and will recommend you to everyone!
Gum Tree IS THE BEST!!!
Very easy to work with, and made the whole process clear when needed! Very friendly and helpful
Ashley was fabulous!! She was so knowledgeable and professional throughout the entire home buying process. Ashley answered all my husband and I’s questions. She made home buying process a breeze, especially for first time buyers. 10/10 recommend Ashley!! Thanks for everything! ?
Jim was great!
Neely helped make the process quick and easy. She was always available anytime we had a question and always responded quickly.
Jim, was very active with us while going through the process. A truly good guy.
Christina was amazing. She helped in every way
Gumtree went over and beyond for my family! Neely even helped us with getting better insurance quote! We will highly recommend Neely at Gumtree. The whole process was so easy and professional. Cannot say enough good things about Neely and Staff!
Jim kept us informed at each step. Took. Phone calls even when o
Eric and Lori were literally amazing! This was my first home purchase and things went extremely smoother than I’ve heard about when purchasing a home! We truly appreciate their day in and out dedication and communication they provided to us! Will always refer Eric to everyone I know!
Ashley was so quick and efficient! She easily handled everything with a fast turnaround without causing any stress to me.
She was super helpful and fast to respond to any questions.
Neely was available day and night! I accidentally called her after her she had already left work one day and she still answered all of my questions! She
She was very informative and knowledgeable with all my questions. Honestly made the experience a breeze for me.
Eric was great at answering any questions we had, and explaining everything well. He made the home buying process less stressful for us.
We started working with Jim halfway through our mortgage process for reasons outside anyone's control, so only interacted briefly with him a couple times and don't have much to go off of.
Jim was extremely professional and kept me in the loop throughout the entire process. He was able to answer all of my questions and guide me to the best possible solution to for my needs. All the realtors and title company was impressed with how efficient and thorough Jim was. I would certainly choose to work with him and his team again.
Eric did a great job with keeping me in the loop of everything that was going on
Christina made everything very easy
Everything
She was very helpful and informative throughout the entire process!
Neely and Susan, both were great and stayed on top of things that needed to be done. They are both experts at what they do.
Very easy and simple process
Answered all my questions
Very helpful through the entire process
Great service couldn’t ask for better help and was quick about helping get us in our house
Neely was always available when needed! She went above and beyond to make sure we understood everything throughout the whole process! We’re glad we had her in our corner!
Ashley made this entire process effortlessly easy! Definitely an ordeal with plenty of curveballs from the seller and Ashley never swung and miss!
Buying a house could be a very stressful process but Neely Turner made the process seem simple she is very good at what she does!
As a first time homebuyer Neely made sure I had all the necessary information. She was quick to respond to my questions.
Neely is amazing! She answered every question I had and was very helpful throughout the whole process. She is an amazing asset to Gum Tree Mortgage in my opinion. She helped me on so many levels and I am forever grateful ❤️
Everything from beginning to end was a smooth process. Ashley was very patient and extremely helpful.
We were very pleased with the service that we received.
She fought for us when everything went down hill for us and went above and beyond for us while our agent was in the hospital. Nelley kept it all together and we know have our first house. There are no words to describe how much it means to us!
Eric Cole was always available to answer any and all questions that we had, to offer advice, and just made himself always readily available. He made our home buying experience an easy one!
Jim made it very easy to contact him. He helped answer questions I had as a first time buyer.
We was able get a new home and it didn’t take five years to get Neither when I say this home is perfect this home is perfect everything is beautiful We thank you miss needly ❤️??
Before, I signed our contract, Christina had provided the highest quality customer service ever. She was quick to resolve any issues that arise. I couldn’t have done it without her expert consulting service. I will continue to recommend your service to my contacts and companies. My two cats laverne and Shirley and myself could not be more satisfied with your work, and we look forward to continuing this friendship. Sincerely, Gloria
I felt like I could call and ask questions anytime…..everything was explained well
Jim answered all our questions quickly and knowledgeably. We had great confidence in him.
Easy and Straight Forward.
Everything was taken care of and the stress off of me and my family
Ashley is very easy to communicate with… I think we used calls, texts, and emails to make everything happen. I also knew from a previous purchase that she was doing all she could to get us the best deal, so I trust her.
She was kind and quick and very knowledgeable!
Ashley was there every step of way with Great attitude to listen if I called her she answered. Working with Ashley was awesome.
She went above and beyond to get me in my home. I will be forever grateful to her.
Eric was so easy to work with. He kept me updated every step of the way, and he was very professional. He is great at his job!
Everything was online and very convenient.,
Jim was prompt with responses! Great working with him and his team!
Very helpful
Timely communication and an experience that was truly catered to my specific needs.
She got things done quickly!
Ashley was very helpful and answered every question I had.
Jim made it easy.
I had a wonderful, extremely helpful, agent, Greg Baker.
Great communication. Answered all my questions, and kept me on track to getting my mortgage. Would highly recommend anyone trying to buy a house to contact Ashley Brock.
If you are in need of someone to help you purchase a home, DON'T HESITATE. This is our third home buying process with Ashley and I couldn't be more thankful for her this go around. She is always on top of everything. So efficient, so kind, and she will make sure you are taken care of!
Great Communication!
Neely made herself available any time any day. She was invested in helping me and my husband with this loan AND she did it while having COVID ? it's obvious that she cares for her clients and enjoys helping people. She explained things well and answered answered any and all of our questions. This was our first mortgage loan and she along with our amazing realtor Cerritos Johnson, made this experience very memorable and we learned a lot in the process. Thank you Neely and your team for your kindness and assistance!!
She was very easy to work with and quick to answer any question I had. Despite only communicating by text, email, or phone.
All went smoothly. Thx!
Constant communication and Jim explaining things thoroughly!
The frequent follow ups and a willingness to help in every way possible.
Eric helped us every step of the way. If we had questions, he made sure we got the answers. Communication was great and I cannot recommend anyone better! A+++
Neely went above and beyond for us to make sure we got the best possible mortgage for our home.
Very friendly
Neely was always available to me and answered all of the many questions I had!
Easy to get in touch with Neely and she works hard to make sure we are taken care of throughout the process.
Always answered any questions I had in a very quick response time.
The team at Gumtree Mortgage made me feel confident about the whole home buying process!
Neely and everyone at Gumtree was very professional and provided excellent service in a timely manner. I would recommend Neely to anyone looking to purchase a home or refinance.
Christina was amazing throughout the entire process! Was always very responsive, always thought ahead and let us know what needed to be done, and got us closed in record time!
Very quick to respond to questions or concerns and did everything they could to make the process fast and smooth.
We started with one guy and were prepared to go elsewhere, then Neely came along and showed us exactly why we chose Gum Tree in the first place. She met and exceeded all of our expectations and I can't say enough about how happy we were with Neely throughout the entire process. She exudes professionalism and her communication skills are second to none. I would feel confident recommending her to anyone looking to purchase a home.
Neely was excellent to work with!
Mrs. Neely held my hand through the entire process and was always available when needed. I felt the genuineness inside of her and it made me feel so comfortable. I couldn’t have purchased my first home without her. My heart is beyond full, I am so grateful to have met her. Highly recommended!
The process was simple. It was nice getting to esign things and not having to come in. If something wasn’t understood, Neeley did a great job explaining. She responded quickly every, single time- whether it be weekends, or after hours! Thank you!
Good Communication.
Neely was so easy to work with! It was our first time buying a home and she answered all of our questions quickly. It was overall a wonderful experience!
Ashley was extremely helpful and we sure appreciate all the effort she put in to helping us with buying our new home. Very professional and thorough. I highly recommend Ashley and Gumtree for anyone looking at buying a new home.
Ashley made the experience a great one!
Neely went above and beyond to help us throughout our mortgage process.
I feel it could’ve been better if there had been more communication and urgency placed upon the loan process as a whole.
Neely answering all our questions and providing us with the best service
Rockstar! She was able to answer all my questions nd got me the best possible deal!
Christina and her personal touch to make sure we received the best interest rate. She stayed after us so we did not delay and miss the lock.
Kind and quick service!
Smooth easy process, fast processing of Mortgage. Lets you know were you stand and what is going to be needed the whole time!
Neely took time with me to explain every detail. She is other best
Neely and Lori were wonderful! Very professional, communicated timely, and made sure to make buying a home as stress free as possible.
Eric was great. Always answered our calls and willing to help. We always use him and will continue to in the future. Definitely recommend
Eric helped me through whole process It was different loan than normal but Eric help and made it work out. I really appreciate everything he did for me.
Neely was awesome. First time buyer and she made it so easy.
Constant support and information from Neely every time I had any questions. She made the process easy and fast!
More communication
Mrs. Neely made sure we was taken care of every step of the way she answered every question we had and every concerns we had along the way and since this was our first time buying a house she made sure we had everything we needed to succeed the process she is over all an amazing consultant highly recommend her she is the best And the sweetest can’t thank her enough!! -James and Cherish Willard
Ashley was great, super informative and was available whenever we had questions. She answered all questions promptly. If we ever buy a house again, we will be sure to use Ashley.
Neely is amazing! She knows her job and she's all about taking care of the customer. She made a stressful situation very pleasant and put me at ease throughout the process. Highly recommend her and Gumtree.
She was very helpful throughout the entire process.
My experience was great because I didn’t have the stress of worrying. My process was so smooth.
Always around to answer any phone call and questions that I had. Stayed on top of the rates and locked me in exactly when it was the right time.
Neely was very responsive and took time to answer any questions we had throughout the process.
She was very helpful through our whole experience.
Neely was very helpful throughout this entire process. She is the best!
Neely has always been wonderful to work with. I have used her multiple times and will always use her when I can. I recommend her to everyone. she and her team make everything as effortless as possible and stay in steady contact.
She was very professional and got us our loan! She worked hard for us and it showed!
Fast and no hassle!
You were very knowledgeable, professional, not to mention just a sweet person. I enjoyed working with you and I have referred you to my friends and family. Thank you for all your help!
They handled everything in a timely and professional manner . Very friendly !
Neely was very informative and always quick to respond to any question.
Neely was so helpful and took me on so last minute. She kept me informed every step of the way and answered all my questions promptly. This was my first time buying a home and she helped make this experience so great for my family.
Neely is always very professional and made sure we knew what was going on with our loan and that we had everything we needed. She made the process easier and we appreciate all she did for us!
Neely has a very pleasant disposition, she went over and beyond to assist me and I am thankful for her and everyone (including Lori) involved in my home buying process.
Ashley was extremely helpful throughout the whole process. She answered all of our questions and concerns in a timely manner and guided us along the way (which was great since we were first-time home buyers!)
Ashley was wonderful to work with! Helped to make the process of buying a home go smoothly! Thanks, Ashley!!
Ashley was quick and very communicative. She explained everything very well and made sure that understood everything she told me
Good communication, and all of my questions were answered in a timely manner.
Jim was available even at short notice to obtain for us pre-approval in order to buy a house in this hot market. All communication was neatly organized and prompt.
Simple and easy!
Worked quickly, and made the process very easy.
Ashley helped walk me through the whole process, from start to finish. She answered all my questions and worked around my crazy work schedule.
Jim was really patient with us and went above and beyond in helping with a complicated loan. We really appreciated his quick communication and hard work!
We were treated with respect and kindness, with clear direction and advice from start to finish!! Thanks Neely!
Eric made the process of buying my first home easy and answered all questions in a speedy fashion. Great service!
Jim was awesome! We had a complicated loan process and he was dedicated to finding us a solution every step of the way. We wouldn’t have been able to close without him! Excellent communication and service. We will absolutely use Jim and Gum Tree Mortgage for all of our loan needs in the future whenever possible.
Mrs. Turner went above and beyond to make sure the process went smooth and accurate.
Neely was truly professional and a delight to work with.
Ashley worked her b*** off and did such an amazing job. I simply adored her and gave her name out today. Thank you so much Ashley for helping me so much!!! ?
She was there every step of the way. Any questions I had or anything that needed to be done she was always there and eager to help. I appreciate everything Mrs. Turner has done for me helping me purchase my first home! She's the best!
Neely helped us every step of the way throughout our mortgage process. I will forever be thankful for her expertise and kindness while helping us finance our forever home. She was always quick to respond and expertly answered any questions I had along the way. Neely is an absolute asset to Gumtree Mortgage and will always be appreciated by our family. Thank you Neely!
Really feel as though someone really cares. Neely and her team make sure to keep you informed and educated on what is going on. Great experience would recommend to anyone.
Couldn’t have ask for an easier experience!!
She was great at walking us through the process and very knowledgeable!
Ashley was very helpful and always available to answer our questions. Made the process super easy for us!
We have worked with Jim several times and he is always knowledgeable and professional. His staff were always available to answer questions. I also want to mention Patience Gregory. She always returned calls promptly and answered all our questions. Hats off to a great company David Gardner
Neely always goes above and beyond to help her clients. That is why I am repeat customer of hers. Love her !!!
I felt very informed and always comfortable asking any questions I had. I was able to work closely with Eric and his team in order to purchase my first ever home! I am grateful I chose them to help me with this major life purchase! I had a wonderful experience and would refer them to everyone!
I’ve financed and refinanced several homes. Jim and Gumtree knew what they needed and communicated beyond my expectations. By far the best mortgage experience I’ve had. I highly recommend Jim and Gumtree. Save yourself some time and frustration, go to the experts and avoid the big banks.
Responsiveness Professionalism Knowledge of their space Communicative
Your kindness and patience made this experience so great.
Quick responses and great service!
I’m self employed. So by the very nature of my profession, getting a mortgage on a good day is like trying to pass a kidney stone. Very difficult. However, Ashley was able to do what another lender was unable to accomplish, and she did it with grace and efficiency. As a result we were able to close on our house. We are forever grateful.
Ashley was amazing! She was so patient, kind, and fast at responding! My realtor even said she was amazing and that she would be recommending her to her other clients!
The personable vibe Neely gave off.
Neely Turner is what made my experience GREAT!!! She's the Best of the Best
Neely and Lori made the entire progress super easy and took the stress off me. Thank you ladies!
That she was really patient. She guide me through all the steps made the processes easier.
Ashley was very informative, knowledgeable, and helpful in explaining things to my wife and I about buying a house that we didn’t fully understand. She made the experience less stressful and went above and beyond in helping us.
Neely made it very easy. She always was on top of everything and was patient with me when I was busy. She made something possible I didn’t think I would be able to do anytime soon.
her go get it attitude her advice her communication skills
Ashley was very attentive to all of our needs. She answered all of our questions and gave us personalized advice. Outstanding communication. We were truly blessed to have her by our side for the biggest purchase of our lives. Highly recommend her!
Christina eased the stress in a stressful situation. She is absolutely amazing and I won’t deal with anyone other than Christina
Christina was absolutely amazing. She kept us informed and helped us through the entire process. She was always pleasant and answered all our questions. She went above an beyond to help us close on our house, I would recommend her to everyone!
Jim and his team were incredible! They walked us through the entire process from start to finish. Since it was our first home, we definitely needed the extra support and hand holding. My husband and I felt the process was smooth, organized, with excellent communication. Jim was very prompt when asked by our realtor to send documents regarding our loan for offers, which is very important in this competitive market. We appreciate the time and great care taken to complete the loan process and will be forever grateful for the service that helped us get our first home.
She made everything very smooth and quick process.
Was very helpful with any questions we had and quick with responding back.
Neely made it great. She worked with us through a difficult time due to Covid. It was through her that we were able to have our dream home.
Eric made it simple and easy to contact him. He explained everything very well and was able to get my family and I in a good home within a reasonable time!
They worked out any problems we had to ensure we got all we asked for.
Neely was extremely quick and efficient during the process. Very kind and helpful with everything we needed!
She was extremely professional and patient with me during my loan process because my case was not an easy one.
Jim was so easy to work with. Any questions I had were answered quickly and honestly. Jim made the home buying process a breeze and I would recommend Jim and his Gum Tree team over anyone else in the valley. Thanks Jim!
We were able to get through the issues thanks
The communication was great.
Neely was very patient and understanding. Kept me updated every step of the way . Also answered every question I had .
Neely was GREAT!! very patient, fast working and good at communicating to keep me up to date with where we were with the process!
Jim was always quick to respond and helped us make the best choice for us!
Neely always responded in timely responses. She gave me recommendations on what to do to increase my buying power. She explained well when I didn’t understand. I would definitely use her again and recommend.
He worked with us in a very difficult time to build a house with prices going so high. He did a fantastic job and got our new house closed.
Neely, went above and beyond to help explain the process and what was in my best interest. I will definitely recommend Neely and the company to all my business associates. Thanks, Alice Jackson
Nice people and answer all my questions
They were kind
Christina answered all my questions, and made the process so easy!
Neely is very friendly, informative, and easy to work with. Made the process of buying our home a lot easier than we expected.
Ashley was very helpful and professional when it came to communicating with me. She explained everything so well and never left me alone.
Eric was amazing - very friendly, professional, and knowledgeable. I needed to get the pre-approval and the loan quickly. Eric did not hesitate to take care of my needs. I could not be more impressed!
The whole process was an absolute breeze with Ashley! She helped me with everything!
Everyone was ver informative. Mrs Neely was very patient and did whatever it took to get me approve. Mrs Neely is an extremely hard worker and I appreciate everything she done to make this process happen.
Made everything easy for us.
She helped it go by as smoothly as possible I feel like
Mrs. Brock was very respectful, resourceful and patient with us !! She always returned our calls and text and we really appreciate how kind she is as to us!!!! Awesome lady!!!
The level of experience and great communication skills and very nice people
You did all the work and I’m lazy
She was a pleasure to work with and made the transaction quick and easy.